Continuing Education

Organizational Wellbeing and Burnout

Understand Warning Signs, How to Utilize EAP and Coaching, and the RELIEF Model

Social Work Education

About The Course

Course Title: Organizational Wellbeing and Burnout

Learning Method: Record asynchronous distance (non-interactive). This course includes a recorded video and access to the presented resources.

Amount of CE Credit Offered: 1 credit (general)

Fees: This course can be purchased individually for $25 or as part of an annual unlimited continuing education subscription available for $99/year.

Posttest: Following the course, the participant will take a 10 question posttest. A score of 70% correct is required to pass and obtain a certificate. If you do not pass the posttest, it can be re-taken after fully reviewing the materials again. 

Certificate of CompletionIn order to receive a certificate of completion, you must indicate that you’ve watched the entire video portion of the course, earn a passing grade on the test, and complete the requested course evaluation.

Description of the Course:

This comprehensive continuing education course delves deep into the crucial topics of organizational wellness and burnout, tailored specifically for social workers.

Participants will embark on an exploration of the nuanced differences between burnout, languishing, and thriving. They’ll gain insights into identifying and responding to these states both in themselves and their colleagues.

Central to the course is a detailed examination of organizational support tools, including the distinctive roles of Employee Assistance Programs (EAP) and life coaching services. Attendees will master the art of conflict resolution at the organizational level, learning how to mediate disputes effectively and enhancing team dynamics. The course also champions the pivotal role of emotional intelligence in the workplace, underscoring its significance in promoting the use of mental health services and preventing burnout.

A highlight of the program is the introduction to the RELIEF acronym, which offers a holistic strategy to combat burnout. By the course’s conclusion, participants will be equipped with actionable strategies and a robust understanding of how to foster a healthy work environment, ensuring the well-being of colleagues and themselves.

Learning Objectives:

  1. Recognize and explain the differences between EAP (Employee Assistance Program) and life coaching services provided by organizations, and demonstrate knowledge of the benefits they can provide to clients.

  2. Apply the RELIEF model as a practical approach to work through burnout, incorporating each of its components (e.g. the importance of ‘Identity’) into their personal and professional practices for maintaining well-being.

  3. Define the primary causes of workplace burnout and propose solutions to mitigate these causes in their respective roles.

Target Audience: 

Masters and Clinical level licensees pursuing continuing education.

Content Level:

Both beginning and intermediate-level content are included in this course.

Instructor Bio(s):

Meagan Mitchell is a Licensed Clinical Social Worker and has been providing individualized and group instruction for over 5 years.

Meagan is an experienced School Social Worker with a demonstrated history of working in education.

Meagan is skilled in Early Childhood Education, Conflict Resolution, Interventions, and Management. Strong community and social services professional with a Masters of Social Work focused in Interpersonal Practice with Children, Youth, and Families in Society from the University of Michigan School of Social Work.

Andrew Nett, LCSW

Andrew is a licensed clinical social worker with a demonstrated history working in the mental healthcare industry. He has provided care for in-patient and out-patient settings, and has experience working with children, adults, couples, and groups. Andrew is skilled in treating mental health and substance abuse through a variety of interventions and modalities.

Bringing clinical expertise to the workplace, Andrew currently works for Delta Defense. Providing individual and group coaching to all employees on personal and professional needs. Delta utilizes Andrew as a culture trainer, teaching new employees necessary emotional intelligence skills. Andrew also serves Delta by facilitating sessions with teams to resolve conflict and improve collaboration so the organization can more effectively serve customers.

Andrew is passionate about the symbiotic relationship between organization and employee health. He is driven to help businesses build a strong culture, by prioritizing employee wellness, while reducing costs associated with healthcare, turnover and absenteeism. He knows, regardless of title or experience, we all have human elements that make us susceptible to difficulties. Andrew is committed to helping clients understand themselves and use this awareness to be effective and fulfilled in their lives.

Course Outline:

  1. Introduction

    • Welcome and course overview
    • The significance of organizational wellness in social work
  2. Understanding the Spectrum of Workplace Well-being

    • Definition and symptoms of burnout
    • Introduction to the concept of languishing
    • The thriving-languishing-burnout continuum
  3. Organizational Tools for Wellness

    • Introduction to Employee Assistance Programs (EAP)
      • Purpose and utilization
      • Short-term vs. long-term benefits
    • The role of life coaching in corporate well-being
      • Benefits and limitations
      • Promoting life coaching within organizations
  4. Conflict Resolution: Building Cohesive Teams

    • The importance of mediation in conflict resolution
    • Case studies: Resolving team conflicts
    • Proactive strategies to prevent conflicts
  5. Emotional Intelligence in the Workplace

    • The value of emotional intelligence tools
    • Training approaches for new hires
    • Emotional intelligence’s role in preventing burnout
  6. Comprehensive Strategies to Counteract Burnout: The RELIEF Framework

    • Breaking down the RELIEF acronym
    • Practical applications in daily routines
    • The significance of ‘Identity’ in burnout prevention
  7. The Role of Managers in Employee Mental Health

    • Discussing findings from the Harvard Business Review
    • Strategies for managers to promote mental well-being
  8. Wrap-up and Action Steps

    • Overview of main takeaways
    • Developing a personal action plan for organizational wellness
    • Open Q&A session
  9. Resources and Additional Reading

    • Annotated bibliography of key readings and studies
    • Referral list for additional training and workshops

Course Creation Date: 8/26/23 

Requesting Accessibility Accommodations:

Please email [email protected] to request accessibility accommodations.

ACE Approval Statement: 

Agents of Change, #1919, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 7/26/2023 – 7/26/2024. Social workers completing this course receive 1 continuing education credit.

System Requirements:

  • The most recent version of Google Chrome, Firefox, Safari, or Microsoft Edge browser
  • Javascript enabled
  • PDF plugin
  • Graphic and audio output capability
  • Broadband internet connection with a minimum speed of 5Mbps (recommended)
  • TLS 1.2 supported by your web browser

Refund PolicyIn general, refunds will not be provided. However, if you do have any concerns or grievances, please contact us at the email address below. Registrants who do not complete their course(s) will not receive a refund. Registrants who purchased the course but did not achieve a passing grade will not receive a refund. The Agents of Change Grievance Policy can be viewed here.

Cancellation Policy: If an Agents of Change Continuing Education course is canceled, a full refund will be provided to all participants.

Please email [email protected] with any questions about the course.

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