Instructor: Sherronda Banks
Resiliency as a Helping Professional
Course Description
Build resilience as a helping professional with strategies to prevent burnout, honor boundaries, and sustain well-being.
Learning Method: Recorded asynchronous distance (non-interactive). This course includes a recorded video and access to the presented resources.
Amount of CE Credit Offered: 1 General CE Credit. ASWB ACE and NBCC.
Fees: This course can be purchased individually for $25.00 or as part of an annual unlimited continuing education subscription available for $75/year.
Posttest: Following the course, the participant will take a 10 question posttest. A score of 70% correct is required to pass and obtain a certificate. If you do not pass the posttest, it can be re-taken after fully reviewing the materials again.
Certificate of Completion: In order to receive a certificate of completion, you must indicate that you've watched the entire video portion of the course, earn a passing grade on the test, and complete the requested course evaluation.
Content Level:
Both beginning and intermediate-level content are included in this course.
Instructor Bio(s):
Sherronda Banks
ONE YEAR OF UNLIMITED CE FOR $75
Course Outline:
1) Resiliency as a Helping Professional
- Video: Resiliency as a Helping Professional
- Audio: Resiliency as a Helping Professional
2) Bibliography and References - Resiliency as a Helping Professional
- Bibliography - Resiliency as a Helping Professional
3) Posttest: Resiliency as a Helping Professional
- Posttest Instructions
- Posttest: Resiliency as a Helping Professional
4) Course Evaluation
- Course Evaluation Information - Resiliency as a Helping Professional
- Course Evaluation Link
Course Creation Date: August 16, 2025
Requesting Accessibility Accommodations:
Please email [email protected] to request accessibility accommodations.
System Requirements:
- The most recent version of Google Chrome, Firefox, Safari, or Microsoft Edge browser
- Javascript enabled
- PDF plugin
- Graphic and audio output capability
- Broadband internet connection with a minimum speed of 5Mbps (recommended)
- TLS 1.2 supported by your web browser
Refund Policy: In general, refunds will not be provided. However, if you do have any concerns or grievances, please contact us at the email address below. Registrants who do not complete their course(s) will not receive a refund. Registrants who purchased the course but did not achieve a passing grade will not receive a refund. The Agents of Change Grievance Policy can be viewed here.
Cancellation Policy: If an Agents of Change Continuing Education course is canceled, a full refund will be provided to all participants.
Please email [email protected] with any questions about the course.
Agents of Change is Approved by ACE
Agents of Change, #1919, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 7/26/2023 – 7/26/2027. Social workers completing this course receive 1 General CE Credit.
Agents of Change is Approved by NBCC
Agents of Change has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 7620. Programs that do not qualify for NBCC credit are clearly identified. Agents of Change is solely responsible for all aspects of the programs.
Course Content
7 Lectures
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Sherronda Banks
With over 21 years of experience across social work, education, and mental health, Sherronda is a Licensed Clinical Social Worker (LCSW, LISW-CP) dedicated to intentional healing, advocacy, and transformation. As a Clinical Therapist, Lecturer at UNC Charlotte, and Founder of Intentional Steps Counseling Services, PLLC, Sherronda brings both professional expertise and lived experience into every space she enters, whether in classrooms, therapy sessions, or community trainings. Sherronda's work focuses on resiliency, mental wellness, DEIPAR (Diversity, Equity, Inclusion, Power, and Anti-Racism), and BIPOC-centered healing. Sherronda specializes in building safe and brave spaces for individuals and communities to explore, grow, and lead. Sherronda is also committed to mentoring the next generation of social workers and expanding access to culturally responsive care. Whether Sherronda is speaking at conferences, leading trainings, or working one-on-one, her goal is the same: to support others in walking boldly in their truth with clarity, care, and purpose.
+ LIVE EVENTS
- Live CE Webinars: 20+ Per Year ($1,500+ Value)
- 200+ CE Courses and Unlimited CE Credits
- ASWB ACE and NBCC Approved