Instructor: Sharnisha O’Garro
(24 Reviews)
Risk Management in Mental Health
Course Description
Explore modern risk management in mental health, focusing on prevention, telehealth challenges, documentation, ethics, and clinician well-being. Clinical, Ethics,
Learning Objectives
- Identify and assess clinical, ethical, and environmental risk factors that impact client safety across in-person, virtual, and hybrid practice settings.
- Apply preventative risk management strategies, including documentation, boundary setting, and support-system mapping, to reduce the likelihood of client crises.
- Integrate clinical judgment, ethical decision-making, and self-awareness to manage both client risk and clinician risk in everyday practice.
Learning Method: Recorded asynchronous distance (non-interactive). This course includes a recorded video and access to the presented resources.
Amount of CE Credit Offered: 1 Ethics CE Credit. ASWB ACE and NBCC.
Fees: This course can be purchased individually for $25.00 or as part of an annual unlimited continuing education subscription available for $99/year.
Posttest: Following the course, the participant will take a 10 question posttest. A score of 70% correct is required to pass and obtain a certificate. If you do not pass the posttest, it can be re-taken after fully reviewing the materials again.
Certificate of Completion: In order to receive a certificate of completion, you must indicate that you've watched the entire video portion of the course, earn a passing grade on the test, and complete the requested course evaluation.
Content Level:
Both beginning and intermediate-level content are included in this course.
Instructor Bio(s):
Sharnisha O’Garro
Course Outline:
1) Risk Management in Mental Health
- Video: Risk Management in Mental Health
- Audio: Risk Management in Mental Health
2) Bibliography and References - Risk Management in Mental Health
- Bibliography - Risk Management in Mental Health
3) Posttest: Risk Management in Mental Health
- Posttest Instructions
- Posttest: Risk Management in Mental Health
4) Course Evaluation
- Course Evaluation Information - Risk Management in Mental Health
- Course Evaluation Link
Course Creation Date: February 12, 2026
Requesting Accessibility Accommodations:
Please email [email protected] to request accessibility accommodations.
System Requirements:
- The most recent version of Google Chrome, Firefox, Safari, or Microsoft Edge browser
- Javascript enabled
- PDF plugin
- Graphic and audio output capability
- Broadband internet connection with a minimum speed of 5Mbps (recommended)
- TLS 1.2 supported by your web browser
Refund Policy: In general, refunds will not be provided. However, if you do have any concerns or grievances, please contact us at the email address below. Registrants who do not complete their course(s) will not receive a refund. Registrants who purchased the course but did not achieve a passing grade will not receive a refund. The Agents of Change Grievance Policy can be viewed here.
Cancellation Policy: If an Agents of Change Continuing Education course is canceled, a full refund will be provided to all participants.
Please email [email protected] with any questions about the course.
Agents of Change is Approved by ACE
Agents of Change is Approved by NBCC
Course Content
7 Lectures
Sharnisha O’Garro
Sharnisha O’Garro is a Licensed Clinical Social Worker-R with over 15 years of clinical, supervisory, and leadership experience across outpatient mental health, community partnerships, telehealth, and higher education. She earned both her Bachelor and Master of Social Work degrees from Temple University and has been licensed at the clinical level in New York since 2014. Across her career, Sharnisha has served as a frontline clinician, clinical supervisor, program director, adjunct faculty member, and program advisor. Her work has included overseeing high-risk logs and referral triage, ensuring regulatory compliance, supervising and mentoring clinicians, supporting telehealth delivery, collaborating with schools and community systems, and leading quality improvement and clinical operations initiatives. She has also contributed to special projects, including the development of a Perinatal Grief & Loss Guide and leadership within employee resource groups focused on faith and community connection. Sharnisha has completed extensive continuing education in suicide prevention, trauma, telehealth, dementia care, professional boundaries, ethics, and culturally responsive practice. She is the recipient of Employee of the Year and Performance Quality Improvement awards for her contributions to mental health services. In this course, Sharnisha will share practical insights from her clinical work to help mental health professionals strengthen their approach to risk management in modern practice.
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