Continuing Education

The Outcome-Driven Practice

How One Conversation Can Increase Your Referrals Income and Joy in Private Practice

Mental Health Education

About The Course

Course Title: The Outcome-Driven Practice

Learning Method: Record asynchronous distance (non-interactive). This course includes a recorded video and access to the presented resources.

Amount of CE Credit Offered: 0 credit.

Fees: This course can be purchased individually for $25 or as part of an annual unlimited continuing education subscription available for $99/year.

Description of the Course:

Why is understanding this topic important?

1. Improves Client Outcomes:

Integrating structured client feedback enhances therapy effectiveness, leading to better progress and long-term success.

2. Increases Referrals & Retention:

Satisfied clients are more likely to complete treatment, refer others, and leave positive reviews, reducing marketing costs.

3. Supports Therapist Sustainability:

A well-structured, outcome-driven practice helps therapists avoid burnout while maintaining financial stability.

Learning Objectives:

Implement a structured client feedback process to improve therapy outcomes and engagement.
Apply proven strategies to increase referrals, client retention, and practice profitability.
Develop a sustainable private practice model that balances clinical excellence with business growth.

Course Outline:

1) Foundations of an Outcome-Driven Practice

Understanding the link between clinical outcomes and business success
Research-backed benefits of integrating client feedback
Shifting from assumption-based to data-driven therapy

2) Implementing the Outcome Conversation Framework

Introduction to the structured client feedback script
When and how to introduce the conversation in sessions
Adapting the script for different client types and settings

3) Enhancing Clinical Effectiveness Through Feedback

Using real-time feedback to improve therapeutic interventions
Identifying and addressing barriers to progress
Strengthening client engagement and retention

4) Leveraging Outcomes for Business Growth

Increasing referrals through better client experiences
Aligning session structures, fees, and policies with optimal outcomes
Marketing strategies based on real client transformations

5) Sustainable Success: Long-Term Integration

Tracking and analyzing client progress over time
Refining practice strategies based on outcome trends
Avoiding burnout while maintaining a thriving, fulfilling practice

Course Creation Date: 2/12/25

Requesting Accessibility Accommodations:

Please email [email protected] to request accessibility accommodations.

System Requirements:

The most recent version of Google Chrome, Firefox, Safari, or Microsoft Edge browser
Javascript enabled
PDF plugin
Graphic and audio output capability
Broadband internet connection with a minimum speed of 5Mbps (recommended)
TLS 1.2 supported by your web browser

Refund Policy: In general, refunds will not be provided. However, if you do have any concerns or grievances, please contact us at the email address below. Registrants who do not complete their course(s) will not receive a refund. Registrants who purchased the course but did not achieve a passing grade will not receive a refund. The Agents of Change Grievance Policy can be viewed here.

Cancellation Policy: If an Agents of Change Continuing Education course is canceled, a full refund will be provided to all participants.

Please email [email protected] with any questions about the course.

Agents of Change is Approved by ACE

Agents of Change, #1919, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 7/26/2023 – 7/26/2027. Social workers completing this course receive 1 continuing education credit.

Agents of Change is Approved by NBCC

Agents of Change has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 7620. Programs that do not qualify for NBCC credit are clearly identified. Agents of Change is solely responsible for all aspects of the programs.

Build Your Skills and Earn CE Credits

Continue Your Education with Agents of Change

Your Continuing Education Includes

Audio + Visual Content

We design our continuing education to support all learning styles. Each topic includes engaging videos and visual slides. With your purchase, you also get access to on-the-go audio resources.

High Quality Materials

Build your understanding with high quality materials and comprehensive explanations. Agents of Change will help you master the topics you need to know to build your career.

PEER + Email Support

With your purchase, you'll be invited to the Agents of Change community, a supporting skill building environment. You'll also have access to the Agents of Change team for any questions!